AI Knowledge Assistant

An AI knowledge assistant answers staff questions directly from your company's own documents, policies and procedures, instead of staff searching folders or asking colleagues.

The Problem

Documentation is scattered across drives, wikis and email, so staff either can't find answers or interrupt colleagues to ask questions that are already written down somewhere.

Features

  • Answers grounded in your actual documents, with source references
  • Searchable across policies, procedures and past decisions
  • Available via chat interface staff already use
  • Updates automatically as source documents change

Who It's Built For

Growing teams with substantial internal documentation and frequent repeat questions from staff.

Implementation

  1. 1

    Document audit

    We identify and consolidate the sources of truth.

  2. 2

    Build

    We build the retrieval and question-answering system.

  3. 3

    Rollout

    We roll it out with a short team onboarding.

FAQs

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